Skedulo

Senior Product Designer
2016 — 2018

Scheduling Software That Empowers Your Entire Team

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Overview

The Skedulo platform helps enterprises intelligently manage, schedule, dispatch, and support workers on the go, whether they are full-time, part-time, or contract employees. Skedulo offers a mobile workforce management solution with robust integration capabilities, including native integrations to Salesforce.

Founded in 2013, headquartered in San Francisco and with offices in Australia, Vietnam, and the United Kingdom, Skedulo has enabled over 120 companies, including Easterseals Bay Area, Achieve3000, and Area Wide Protective, to seamlessly schedule and service more than 5 million appointments around the globe. The company has secured over $40 million in funding to date.

Approach

As the Senior Product Designer, I was tasked with a complete redesign and reshaping of Skedulo's mobile product. My focus was supporting our mobile resources efficiently and effectively to meet their targets. Through continual iteration based on user feedback, analytics and testing, I managed reduced confusion, streamlined workflows, and made the complex product more understandable.